Comment - 7 October 2007
Same frustration here....uses color to print black,
what a waste, what an expense.
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Comment by: Gerald McAllister
- 11 October 2007
Thank you for your courage in pointing out the problems
with this printer. Canon may not like it; but Canon
is the maufacture and they should have found this
problem. Now that the problem is known; Canon should
fix it!
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Comment by: Roland -
12 October 2007
I am in the market for a new AIO, I read the reviews
for the MP830 and MP960, none comment on the excessive
ink usage. Its people like you I have to thank for
airing your views and taking on the big boys. For
that I salute you. Ever thought of setting up a
website and letting people vent their frustrations
on similar items?
PS Love the Tewantin/Noosa area.
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Comment by: Peter - 24
October 2007
Here is something useful to explain why this canon
uses so much ink. Found this on the HP site of all
places, http://h50055.www5.hp.com/ipg/supplies/au/print_efficiency.asp
I have to say, I am VERY happy with my HP C7180.
I actually went out to buy the Canon MP830 and changed
my mind.
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Comment by: Greg - 26
October 2007
I have a MP830 and totally agree with all your comments
regarding ink usage. It's incredibly expensive to
run. It's only recently that the tanks have become
refillable but even then they are expensive. I am
going for a rihac tank unit. Because of other problems
with an MP780 purchased before the MP830 (canon
replaced the 780 with the 830 free after months
of stuffing about) I really don't think I'll ever
buy Canon again... good on you for taking them on.
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Comment by: Peter - 21
November 2007
WOW! This is certainly and enlightening and, at
the same time, very frustrating discovery.
So I'm shopping for an all-in-one. I look at the
reviews on CNET and PC World. At first I was leaning
toward the HP Officejet Pro L7780. Then I read all
the negative customer reviews pertaining to software
issues. Ixnay the HP. At that point it seemed obvious
that the Canon MP830 would be the next best choice.
Now I find out about all this rubbish!
These companies had better start getting their collective
acts together, if they would like to continue to
sell their products! I will be grilling Mr. Gonidellis
for an update on these issues today, via email.
I'm thinking a class action lawsuit may be appropriate.
I for one have about had it with shoddy products
and poor customer service! These companies act as
if they don't need your business!
Its like my Grand Pop used to say:
"Be the job big or small, DO IT RIGHT, or not at
all".
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Comment by : Tony - 7
December 2007
I stand with you and would like to help out as I
have a cause of action against canon but in the
United States. I'm having trouble with ink tank
recognition and can't print. No big deal because
I have a separate printer. However, the primary
purpose for buying this piece of garbage was for
its duplex scanning capabilities. Guess what, can't
fax or scan unless cartidges are present and in
working order. I called canon about this and the
technician told me the engineers designed the printer
that way and gave me some line about how the printer
cartridges are checked and clean and yada yada yada.
Didn't directly acknowledge my point that canon
has sold a product having multifunction capability
and if the printing function doesn't work, nothing
else works. I can't believe a company would deliberately
sell an inherently defective product. I am not the
only consumer that bought the printer for its scanning
capabilities. Rest assured, if the scanning feature
doesn't work, certainly the printer will. Why? Because
the money maker is the purchase of ink cartridges.
This was a deliberate act to compel consumers to
keep purchasing canon ink cartridges. I asked for
my money back and they refused. I'm thinking about
hiring an attorney to file a class action law suit
against this piece of shit company. I'm so disappointed
and angry at this company I can't even think straight.
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Comment - 10 December
2007
I'm really glad I found your website. I was just
about to purchase the MP830 when I discovered your
comments. Incredibly I was almost persuaded to buy
this MFP via a choice report that puts the running
costs at the time of the report as the 2nd cheapest
(hard to believe!), only to be beaten by it's cheaper
cousin the MP530. I've always been dubious about
their test criteria. Their tests are based on a
continuous test phase that runs the printer until
it's basically out of ink. There's the gotcha! These
tests don't allow for the 'real world' of a stop/start
cycle every time you print (cleaning,priming etc),
this apparently is a major contributor to chewing
the ink up. Where have all the REAL reports gone?.
In fact HP claim that their inkjet printers are
still the cheapest to run & that this is one of
the primary reasons as someone else has already
referred to on your site.
I hope this helps your cause, I'm a die hard HP
printer fan & I will be buying another HP multi-function
printer regardless. You've just confirmed my reason
to stay put.
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Comment - 16 December
2007
This scares me off buying a Canon multifuntion.
I was looking for information on the MX310 when
I stumbled on your site. I know the site is about
the MP830 but my confidence is not inspired. Good
luck with your action.
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Comment by : Hanz Miller
- 17 December 2007
" Why?
Because the money maker is the purchase of ink cartridges."
You are absolutely right. I believe the big money
maker is not selling a new printer, or giving one
away for free, but selling the ink refills. Think
about how competetive the automotive industry is
in America. Think about how competetive all companies
are now in the global economy. In order to sell
more products, some companies underprice their products
in the hope of making the profit back, and more,
by selling replacement parts & providng service.
I used to work for an aviation company that made
no money on selling their products but made their
profit by repairing their unreliable products.
I noticed my MP780 was wasting ink when all my color
was gone after only printing 1 or 2 color pictures.
I think part of the issue may be the design, as
listed on the HP site. However I believe the other
issue is that ink is wasted on purpose to make their
profit back on underpriced products. How else can
you get a "free" printer with a new computer? After
purchasing replacement ink cartriges 2 or 3 times,
you pay for the cheap printer.
I don't purchase Cannon ink cartridges but ones
from Staples Office supply. I just bought a refill
kit last week since that is even cheaper to inject
the ink yourself.
My hat is in the ring for a class action lawsuit.
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Comment by : Eric - 2
January 2008
This is certainly my experience. I purchased my
MP-800 on 13 January 2006. I mostly print scientific
articles which are B&W and yet within a month I
was noticing going through the colour pots. I knew
I wasn't printing colour then. I raised my complaint
with the seller, but they made some lame excuse
about needing to dribble ink through all the nozzles
to keep them unclogged.
I emailed CANON, who were good with their responses
(even with an identifiable person) but the most
important advice was (sic):
"If you are just printing a black text page the
printer will only use pigment black ink and for
this you do not have to make any changes in printer
driver properties.
But if you have colour graphics in that document
and you have selected greyscale printing, the printer
driver will still use pigment black for text printing
and for graphic, it will use dye based inks and
will also use some colour inks to give better tonal
printing.
This is done because there are colour inks available
and using them, the printer can give you a better
printed document."
In a later response I received, "I would say that
seems about right for ink use based on other printers
with the same size large black ink tank."
The price of the cartridges is so high it makes
the highest cost fluid purchase in the world (about
3460 times the cost of petrol and hundreds of times
the cost of ink refills). In my last email to CANON
(8/04/2006) (the same support person) in which I
virtually exploded at the price of the ink, I received
no response.
In the intervening period I have cut down on my
printing substantially and only print the most vital
articles, which I suppose is good for saving the
forests, but it seemed my only way of limiting the
costs. It is certainly not how the printer was designed
to be used. Today I just printed another bunch of
B&W pdfs and again I'm rapidly going through the
colors, even the black-8 which is supposedly only
used for graphics.
This is clearly a cash-cow for Canon and more than
recompenses them for the relatively low purchase
price of the printer. It would be tolerable if the
equipment were completely reliable, but in the latter
half of last year CANON release a series of DUD
cartridges behaving as if with the wrong colour
codes, which were fortunately replaced without cost.
It may well be that the technology of the MP-800
series cannot be changed in retrospect, but certain
the price of the ink cartridges can be dropped.
Buyers beware !!
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Comment - 7 January 2008
Hi.
Like Gordon, I print mostly plain text and get disgraceful
yield from my cartridges. I even intentionally choose
"Grayscale" on the print properties before allowing
those prints to start.
Does anyone else get jams in the ADF (Auto Doc Feeder)
when photocopying, or duplex printing, if 1 or more
cartridges are low, and yet the same doc' goes through,
no problems, if those cartridge(s) are replaced
with new ones?.... very suspicious to me....
Also, when I got it, it would complain constantly
about 2 of the **supplied** cartridges. I had to
keep lifting the lid, taking a the offenders out,
put them back in, and try print again! It took many
phone calls, and several trips to authorised repairer
to get Canon to admit the fault, and even then they
only replaced one of the cartridges!
Well done, & thanks to Gordon for taking up this
fight!
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Comment by : Sebastian
- 10 January 2008
Thanx for this warning. I nearly bought this
printer! But I will not go for it. I do not think
about any Canon product. If you don't mind I would
like reference this web on UK and Polish forums.
We all should be aware of rubbish. If it is not
a problem, please confirm shortly on my email that
you agree for that. Would you recommend other printers?
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Comment by : Paul - 11
January 2008
My Canon MP810 multifunction printer packed up with
the U150 cartridge fault, even though all inks are
well above half full. I too purchased this expensive
dead duck for it's film scanning, but it doesn't
even do that, once this error shows up.
I phoned canon support, as it's less than 2 months
old,but they just fobbed me off, with parrot fashion
excuses. I now have to purchase another cyan cartridge,
as they said it's this that is at fault. (Canon
make them) but you will soon discover that they
are not covered by the warranty. I wondered how
they knew it was the cartridge?
I have ordered one now, as it needs to be working,
for me to sell the thing out of the way.
If it turns out to be a fault with the printer,
I'll be posting that on your site too.
In the meantime, I'm going to look for a printer
from a better company. I will try HP first, as I
have never had any problems with my old photosmarts.
I'm sure this site will prove very useful to future
would be canon buyers,and prove to canon that customers
are the ones that really do matter in the end.
Thanks again for making a stand, and rest assured,
that we are a growing band, who are gathering strength
behind you.
Paul Publish your comment: YES
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PUBLISHER'S FOOTNOTE
- 11 January 2008
I too have experience this U150 cartridge fault
2 weeks after purchasing the machine. In my instance
the Canon service centre replaced the Cyan cartridge
free of charge.
My point is that there is reference in this feedback
section to a Canon statement that, Canon ink
cartridges are not covered by warranty,
and in fact I have personally received this statement
in writing from Canon.
WRONG AGAIN CANON, in Australia
there is an implied warranty imported into all consumer
contracts by federal and state legislations which
runs independently of any manufacture's warranty
that may or may not exist. The federal legislation
regarding goods is section 71
of the Trade Practices Act (and for services
section 74),
and each of the states legislation virtually mirrors
this. This warranty imposed by legislation is not
excludable (see section 68),
and by Canon stating that it's ink cartridges are
not covered by warranty, Canon (Australia) may well
be in further contravention of section 52
of the Act which states; "A corporation
shall not, in trade or commerce, engage in conduct
that is misleading or deceptive or is likely to
mislead or deceive."
I believe that most other countries also
have similar consumer protection legislation. |
Comment by : Paul - 14
January 2008
Just learned that my unfavourable truthfull comments,in
the customer reviews concerning my own canon MP810,
have not been published on the ebuyeruk site, so
these reviews are worthless to any potential buyers,
as they only print the favourable ones. Could this
be something to do with canon, as it seems questionable,
to say the least?
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Comment by : Buckshot
- 15 January 2008
Canon is not the only one. I just priced
an inkjet cartridge for a Lexmark. Cartridge #16.
Measures about 1.75 inches by 1.75 inches and about
1 inch high. Prints about 500 copies. Price!! $32
at WalMart. I am going to throw the printer out.
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Comment by : SL - 15 January
2008
I have the MP600R which exhibits similar overuse
of ink, particularly coloured ink when printing
only b&w documents ... have also had issues
with the driver software which fails to install
correctly (scanner does not scan & transfer images
wirelessly over the router) for which i tried to
get customer "support" for several months and then
finally gave up ... last issue I have with
the wonderful service this company provides its
customers is how the user manuals are not available
online for download, whereas the colourful advertisement
brochures are ... manuals can be purchased from
third parties, the "support" area of canon's uk
website helpfully advises ...
In short, poor software, poor service, poor product
... well done on your website & action, keep up
the good work & wish you all the best!!!
PS. also recently replaced the multi-function printers
in the office ... thankfully had purchased the canon
for home use first ... as a result of our experiences
with this company, we had no hesitation in going
with other manufacturers ... also recommend the
same to anyone considering buying a canon product
...
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Comment by : Konrad -
19 January 2008
One aspect that I am missing in the discussion so
far is the impact of the double-sided printing mode
on ink usage. I purchased an MP830 about one month
ago and am gerally pleased with the performance
of the printer. However, I found that it will use
black ink for printing in greyscale mode allright
if I print single sided. As soon as doubled-sided
print is selected, the same document is printed
using the colour ink cartridges (both text and graphics).
The difference is easily visible because the text
is less sharp and the black is less crisp as compared
to a print with black ink. This quality aspect is
quite annoying on top of the extra cost for the
CMYK ink. So far I found no way around this glitch.
Anyway, it might to a certain extent explain why
colour ink cartridges are consumed even while you
believe you have printed only b&w content.
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Comment by : Stan - 22
January 2008
Have read all your information on this website and
gasped in horror! Whilst I am overall quite happy
with my MP830, I too must acknowledge the high ink
consumption levels are disturbing. I only occasionally
purchase genuine Canon cartridges - about the time
my 100mL bulk ink bottles run out. The refilling
of these cartridges has not created any issues to
date.
I, too, have had the CYAN cartridge saga unfold
about 6 months ago (the usual "can't use more than
one of the same colour tank", etc...), and it turns
out to be the CYAN each time - faulty batch of chips,
from what I have been told. My faulty CYAN tank
was replaced free of charge, even though it was
half empty at the time.
I have recently been getting the Error 5700 message
every so often and am doing some research into that
- hope it's not a major issue - I just shudder at
the thought. It could be something to do with the
printer heads cradle.
Keep us all informed of your progress.
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Comment by : Alex Murray
- 30 January 2008
G'day all, i just started suffering this problem,
canon told me to take the cartridge to an authorised
repairer, the closest one is over an hour away by
car, so i took the ink tank over there for the company
to tell me that they need the whole printer plus
proof of purchase, so in affect i wasted a full
days work driving the dam ink tank to the shop for
it not to get replaced.
I'm starting to think that i should send canon a
bill for my wasted time, and also include in the
bill the time the printer has been out of order
(being an office printer that doesnt work its basicly
a door stop)
Canon really needs to pull its finger out on this
one, i'm behind you all the way guys, had i read
this page before i bought the printer, i would not
have bought it, i thought they had testing stages
to pick up problems like this.
Oh i was also told that the problem is NOT with
the ink tanks that it is with the printer head or
some cable that attatches the print head to the
printer...
Thanks for your time guys any advance on this subject
i would like to keep in the loop, you will see me
back here =)
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Comment by : Dan - 11
February 2008
Sadly I came across your website after I blew my
money on this printer. Won't repeat what has already
been said. It is just crazy that composite black
is used for copying and printing black text using
greyscale.
Keep clear of this printer. I will never buy another
Canon printer again because of their lies!
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Comment by : Kevin - 4
March 2008
Good luck Gordon. Thanks for going to task over
this. I am satisfied with my MP380 in every regard
except for the absolutely horrendous waste of color
ink to print b&w. I have not contacted Canon
yet, but I will now knowing that I'm not alone in
my concern.
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Comment by : Deb - 4 March
2008
Hi Gordon
Congratulations on the website & on your very intelligent
and amusing letter to Canon. Good for you!
I was all set to buy this printer -It was highly,
HIGHLY recommended buy the young guy in the tech
department at Officeworks. His exact words were
"this is the dog's ba**'s of inkjets). so, I had
him hold a machine for me as they were on special
and I can home to do some research - thankfully!
Like many People here, I came across many positive
reviews & i was getting excited about having all
these new functions (I currently only have a small
B/W laser printer that gets around 15000 pages for
$100 - so the issue of ink consumption had never
crossed my mind as being a potential issue).
Luckily, I decided to do one last search and came
across quite a few angry consumers who, like yourself
were disgusted with the cost of running the machine.
It was just a small hop from there to your site
& I must say I was stunned by your experience.
I have decided to forego colour until I can afford
a decent color laser and I am going to keep my trusty
B/W laser and buy a dedicated scanner (which is
the main reason I was looking at multi's in the
first place).
I am so glad that people such as yourself have come
forward and spoken out - it has saved people like
me a ton of money and frustration & for that i thank
you
Good Luck with you suit. I hope you get suitable
redress and that maybe CANON and other companies
will be forced to provide a product that works for
the consumer instead of being designed as a 'cash
cow' for the manufacturer.
Maybe, years from now people will look back and
laugh at these issues .. but i'm not hopeful. not
while people such as this poor guy are lining the
manufacturer's pockets:
mysonsthree (12-08-07)
I run a small business and type mostly letters.
I run out of ink in as little as 1 week with just
me printing. It is costing me $300.00 a month for
ink, YES $300.00
http://www.pcworld.com/shopping/reviews/id,28389/reviews.html
Scary!
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Comment by : Mark Vadgama
- 14 March 2008
Just bought a MP960 printer and within a couple
of hours we have been getting a persistent error
message - colour 150 cartridge (Blue C8) not recognised!
Won't let us do anything. Keep removing / replacing
the cartridge so the light goes back on; then
the same fault. Absolutely disgraceful.
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Comment by : Benjamin
- 17 April 2008
I agree completely. I bought this unit (Pixma MP830)
for its abilities as a scanner, and I admit to very
rarely printing, yet I am constantly running out
of ink. It seems this unit uses the most ink just
sitting idle. That's how I found this site. I was
wondering if anybody else noticed this. Also, for
you USA customers, did you know that the Pixma MP830
is fully capable of printing on printable CDs and
DVDs? I found this out when doing some research
on the small door in the paper output area. I found
NOTHING of this information from any Canon USA site,
and the feature is not supported by the US firmware
setting. Can anyone think of a single reason why
a company would build a product with this capability
and then not make it available to US customers??
Anyway, I like the features provided to a good extent,
found the disc printing to be an A+ bonus, but I
am at the same time disappointed (Raving mad, actually)
Canon never provided the functionality to me themselves,
but I definitely wish that I did not have to replace
cartriges I hardly use. Remember, all that ink is
sitting in a sponge in the bottom of your printer.
While canon says there is nothing to be done about
the excessive ink usage, I do believe there is something
that could be done about the excessive ink pricing.
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Comment by : Phillip Trella
- 9 May 2008
THANK YOU!!! I do like my Canon machine, but I have
been extremely frustrated with its usage of color
ink for black and white printing. I HAVE NEVER PRINTED
A PICTURE WITH MY CANON MULTIFUNCTION DEVICE, and
I have very rarely printed any color documents.
So, why does my printer continue to eat up color
ink? This was certainly not one of the advertised
features of the machine.
I have changed every setting that I can possibly
change and the thing still seems to use the color
for no reason whatsoever. Canon, why does your machine
have not one, but TWO types of black ink if it still
needs to use color to print simply black and white
text?
This is absolutely fraud, misrepresentation and
false advertising. Canon should AT LEAST release
some sort of updated print driver that solves this
problem. Their continued denials simply make it
less and less likely that I'll ever purchase a product
made by Canon again. So much for that Digital Rebel
I was going to buy. . . I'll go with Nikon, thanks!
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Comment by : Marc - 9
May 2008
I too purchased the MP830 in mid 2007 here in the
US. Within two months and very little color printing
did the machine indicate low ink levels. Soon thereafter,
I suffered the U150 code where one of the ink tanks
was unrecognized. For over seven months my printer
has been nothing but a large desk paperweight since
nothing will work (print, scan, fax) as a result
of this fault. So much for multi-function. I too
should have bought an HP.
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Comment by : Guy Anderson
- 25 May 2008
I too bought the MP830 on a retailer's high recommendation
and the confirmation that it would print black &
white without using the colour inks. I was astonished
at how fast the inks were consumed simply printing
black and white documents. In a matter of months
I had outspent the cost of the machine on inks.
I resorted to an old (and reliable - see below)
HP Laserjet and mainly used the MP830 for scanning
and faxing.
But inks have not been my only gripe. The machine
packed up twice during the warranty period. If one
function goes, the whole machine is useless. It
has now packed up again (out of warranty) with an
Error 5200 or alternatively "The type of printhead
is incorrect..." - depending on some digital mood
swing when it is turned on. The problem may relate
to only one function, but all functionality has
been lost.
I called Canon Australia for an address to complain
to. (I had not seen this website at the time). The
representative was courteous and helpful in talking
me through trying to clean the print head contacts.
But to no avail. It was then quite clear that because
the machine is out of warranty it is my problem.
It will cost $90 just to be looked at by the service
agent (an hour's drive away) and despite a recent
set of replacement inks in at a cost of around $130,
I'm not going to even try and resuscitate the machine.
I'll need to get another multi funtion device but
it is most unlikely to be a CANON.
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Comment by : raj - 22
June 2008
Simply Excellent, Gordon!
Glad to have found your site. Already aware of this
problem with MP830 [wanted to buy it (CCD Scanner);
did not] and some other wasteful ink practices from
reading reviews. Good to see someone make a stand
and do something about it! Kudos to You, sir!!!
-Gordon [or anyone], are you aware of any issues
with the MX700, or the HP C7280, J6480?
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Comment - 29 June 2008
I have added your site to Digg.
http://digg.com/hardware/Canon_MP830_Ink_Usage_Dispute
Thanks for the website
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Comment - 15 September
2008
Yep -- my ink is dry - so says the printer. I replace
both black and color -- with Canon cartridges --
"not recognized" but ALL I WANT IS TO
SCAN some papers. I am just about to toss this out
the window. I will never, ever buy Canon anything
again.
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Comment by : Peed Off
- 15 September 2008
Gordon, If Cannon thinks your comments on
this machine are harsh boy have they got another
thing coming.
What an atrocious piece of junk this machine is.
It's cheaper to fill my car than run this bucket
of ****. I am a student... I need to EAT. I do not
buy cartridges because I want to SCAN something.
YES SCAN!
Good money went into what I thought was a reliable
machine and now it's dead and I cannot afford to
fill it up or I will literally starve. So I must
head back to the uni library to print or scan now...
several hundred dollars poorer of course and still
with black ink to spare!
Such callous inconsideration from a company can
only be met with a callous response - when I set
fire to this bucket of crap or take to it with a
golf club I'll send you the happy snaps okay?
And Canon wants to sue this guy because he's impacted
on profits? I bought this menacing bucket of bolts
and added to the companies profit, the profit that
they appear to so rigorously defend. As a result
of providing such utterly substandard technology
Canon will NEVER get profit from me ever again.
I am never buying a Canon product so long as I live.
That's what doing a crap job does, not misrepresentation.
Good luck in court. Let me know how you go.
- P*ssed off (Victoria)
(BTW folks... U150 Error among others)
(For all intensive purposes this communication is
deemed opinion only and does not reflect the views
of other users or companies.)
(Sad that I feel the need to put a disclaimer on
an opinion and experience)
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Comment by : DAG - 5 October
2008
I'm trying to find information on Canon printers
because I've been using my MP210 for a couple months
now, and I ALWAYS specify grayscale printing. Rather
than my black ink running out, both the color and
the black have run out at almost the same time.
This is unacceptable deception and theft.
I found this site when I did a web search for "cartridge
ink fraudulent"... thank you for posting this information.
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Comment by : Dona Meltzer
- 13 November 2008
Thank God I found this! I have had a canon mp830
for two years. What a nightmare. Ink useage is unbelievable.
I never print in color and need to replace the color
cartridges constantly. It will not print unless
you put them in. What a disgusting company
canon is. I will never buy a product of theirs again. Shame
on Canon.
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Comment by : Darin - 13
November 2008
I was suckered into purchasing this machine by all
the hype written about it (i.e. Consumer Reports,
PC World Magazine, etc.). However, nobody ever mentioned
the ink sucking beast within. Very disappointing.
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Comment by : Tom - 13
November 2008
I purchased my MP830 in May 2007. I use it infrequently
(only about 3000 x A4 sheets up to now.) After reading
some of the comments on this site, I decided to
calculate approximately what it has cost me per
sheet in running expenses. Including the cartridges
supplied, I am now about 30% of the way through
my fourth complete set of cartridges. At around
$80 per set, that works out to a total of around
$270 for the 3000 sheets or in rough figures, ink
costs of almost 9 cents per sheet. Good Grief!!!
Just as well I am a small volume user. The Auto
ducument feeder has just failed a few months out
of warranty and I suspect that repair of same would
exceed the cost of a new printer. Time now to go
shopping! After viewing the feed at the HP site
I will be seriously looking at a HP alternative.
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Comment by : Canon Purchaser
- 14 December 2008
Well done... I just want to let you know I am watching
from the sidelines with interest. We have had the
same issue with not only a desktop printer but a
commercial printer and have in fact saved the said
containers of ink that the cannon does not use -
in this case $245 per cartridge and there are 6
in essence to prove a point and look for redress.
Canon CANNOT give us a cost per page to print haha
- but say its "affordable" We are gathering our
facts and are looking at the next option. Again
Well done and if they do take you to court, we will
be there as moral support.and witnesses and so I
suspect may many others.. let us know - yeah for
anti bully boys.
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Comment by : Morlink Distribution
- 3 January 2009
Hi Gordon, I have an MP460 which I have had for
12 months. I have no problem with the ink usage
except to say that the machine began to ask me to
replace the carteidges at least 4 months prior to
them actually running out of ink (they appeared
to empty at an equal rate although 80% of my printing
is in B&W)
Having ignored the 'ink low - replace cartridge' notifications, I finally ran out of ink and I now receive the infamous "error 5010" message and my print heads have gone to the right and refuse to come out of hiding, hence making the machine useless as I cannot replace the cartridges.
In my search for a remedy (none available from Canon on website or in any manuals)I discovered this string. I shall fax and ring Canon and shall keep you informed of my journey.
Regards,
Michael
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